As they travel together, Natalie questions Ryan's philosophies on life, particularly on relationships and love, but Ryan is adamant that he is more than happy with his lifestyle. During the trip, Natalie is shattered when her boyfriend unceremoniously dumps her by text message, and Ryan and Alex try to comfort her. Natalie later lectures Ryan about his refusal to consider a commitment to Alex in spite of their obvious compatibility, and becomes infuriated; she apologizes later, but soon afterward they are both ordered back to Omaha to implement Natalie's program. On the test run, the earlier concerns Ryan raised prove valid; one laid-off person breaks down in tears before the camera, and Natalie is unable to comfort him. Another threatens to commit suicide.